Booking Terms & Conditions
1. Our apartment is fully equipped with everything you will need for a self catering holiday for up to 8 people with the exception of personal linen (Duvet covers, pillow cases, sheets and towels).
2. The apartment will be clean and tidy when you arrive and we ask all our guests to leave the apartment in the same condition as they find it. Whilst we employ cleaners to prepare the apartment for all our guests, we still rely heavily on guests leaving the apartment as clean and tidy as they find it to ensure a smooth handover to the next guests.
3. The apartment will be ready for your occupation from 14:00 on the first day of your rental and we ask all guests to vacate the apartment by 11:00 am on their final day. This allows us a minimal 3 hour window in which to ensure the apartment is ready for the next guests. Ocassionally our cleaners may need to enter the apartment outside of these times and if this becomes necessary we ask guests to allow them access to the apartment. 
4. All electricity, heating and an endless supply of hot water is included in the rental price and you will find the cupboards well stocked with basic condiments, sauces and general cleaning materials etc.
5. We ask all guests to advise us by telephone or email if they find anything damaged or not working when they first arrive at the apartment. Unlike most other operators, we do not ask our guests for a "security deposit" when renting our apartment. We fully understand that certain small items of crockery etc will get broken during a season and we do not expect our guests to replace these small breakages. However, in the event of any material damage to the apartment structure or furniture (incl electrical items), we would expect our guests to reimburse us for the cost of any repairs or replacements that may be necessary. 
6. For the general comfort of all residents of Domaine de L'Ariondaz, we ask all our guests to observe the Domaine rules which are listed at the entrance to the apartment block.
7. Please note that the apartment is a NON SMOKING area although our guests are allowed to smoke on the balcony. 
8. Cancellation: In the event that YOU decide to cancel your booking for any reason WE will do everything we can to secure an alternative booking on similar terms. If we manage to achieve this then we will be pleased to refund any deposit monies received less advertising and administration costs incurred in arranging the re-letting (min 50). However in the event that we are unable to secure a replacement booking then we regret that deposit monies paid cannot be refunded and we recommend to all our guests that you take out Travel Insurance to protect yourself against the risk of cancellation and the potential loss of your deposit.
If YOU decide to cancel within 28 days of the start of your holiday, we regret that we will not be able to refund any deposits received as it will be virtually impossible for us to re-let the apartment at such short notice.

9. Bookings are only accepted subject to guests accepting the above terms and conditions.

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